Privacy Policy & Legal Compliance

1. Introduction & Overview

Welcome to Kutumb & Heera Moti Chakki Fresh Atta (accessible via dailyfreshatta.in). We respect your privacy and are committed to safeguarding your personal data. This Privacy Policy describes how we collect, use, store, and process your information when you browse our website, make purchases, or interact with our services.

Operated by Gehlot Agro Industries, located at H-89, Agro Food Park, Boranada, Jodhpur, Rajasthan 342012.

2. Information We Collect

When you visit our store or place an order for our stone-ground wheat flour, we may collect the following information:

• Personal & Contact Details: Name, billing/shipping address, email address, and phone number.
• Order & Transaction Data: Details regarding products purchased (e.g., 5kg, 10kg, 26kg packs), transaction status, and order fulfillment history.
• Technical Data: IP address, browser type, device information, and interaction logs for performance optimization and site security.

3. How We Use Your Information

Your data is utilized strictly for lawful business and customer service purposes, including:

• Processing, packing, and dispatching your orders directly from our mill within 24 to 48 hours.
• Sending order updates, delivery tracking info, and responsive customer support assistance.
• Improving website navigation, checkout experience, and product quality.
• Preventing fraudulent activities and ensuring secure online transactions.

4. Data Protection & Sharing

• No Selling of Data: We do not sell, trade, or rent your personal information to third parties under any circumstances.
• Trusted Partners: Necessary details are shared strictly with verified logistics/courier partners for delivery and secure payment gateways for processing payments.

5. Detailed Cookie Policy

Our website uses cookies and similar tracking technologies to enhance user interactions, maintain your shopping cart, and optimize page performance:

• WooCommerce Session Cookies: Temporarily store items in your basket while you choose between different Aata pack sizes.
• Authentication Cookies: Saved when you log into your My Account profile to securely maintain your session.
• Performance & Caching: LiteSpeed Cache helps render pages faster without recording personal identities.
• Managing Cookies: You can choose to disable cookies through your browser settings, though certain store features like checkout may be limited.

6. FSSAI Compliance & Food Safety Standards

As a food milling and manufacturing enterprise dealing in packaged food grains and flour products, we operate in strict alignment with Food Safety and Standards Authority of India (FSSAI) guidelines:

• Batch Quality & Traceability: Customer purchase and delivery records are kept secure to maintain batch traceability and food safety compliance.
• Consumer Grievances: Any food quality or safety-related inquiries are addressed under standard regulatory protocols.

7. Grievance Redressal & Legal Compliance Officer

In accordance with the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020, if you have any questions, legal disputes, or privacy grievances, you can contact our designated Grievance Officer:

👤 Grievance & Legal Officer: Manoj Gehlot, Gehlot Agro Industries

🏢 Address: H-89, Agro Food Park, Boranada, Jodhpur, Rajasthan 342012

✉️ Email: support@dailyfreshatta.in | 📞 Phone: +91 7014935683

8. Children's Privacy (Minor Protection)

Our website and fresh flour services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Your Privacy Rights

You retain full control over your data. You may request access to, correction of, or complete deletion of your personal account records by reaching out via our support channels or managing your profile through your account dashboard.